Privacy policy

General Rules & Guidelines

Contact Policy

Please DO NOT contact the owner on their personal page—your message will not receive a response. They have an extremely busy schedule and cannot address individual concerns daily. However, they have assembled a highly capable team to assist you. If they needs to reach you, they will do so via our business chat or the redeem chat.

Additionally, DO NOT request money from our owner. It will not be provided.

Eligibility & Conduct

  • You must be 21 years or older to play. No exceptions.
  • Play at your own risk. We are not responsible for system glitches.
  • These platforms are web-based and not created by us.
  • Rude behavior, hate speech, or threats will result in immediate removal from the group.
  • Maintain respect and professionalism—be mindful, courteous, and polite.
  • Scamming is strictly prohibited. Submitting fake or repeated payment screenshots will result in automatic removal, blocked messages, locked accounts, and public exposure in multiple groups.

Loading Terms & Conditions

  • We accept various payment methods.
  • All current payment options are listed on our POPL link, which is updated throughout the day. This link never changes—always check before sending a payment.
  • Account Setup: We require your legal name, government-issued ID, and phone number to create an account.
  • Minimum Load: 25 unless there is an active "Any Load" promotion.
  • Refunds: Available only during gifting hours (2-5 PM EST) unless otherwise announced.
  • Payment Confirmation: A screenshot of your payment is required for every load.
  • Payment Notes: Only include your name—do not mention any gaming systems (e.g., GD, UP, VB).
  • Loading Process:
    • For Golden Dragon or Magic City, stay logged out until loading is complete. If you log back in while we are loading, you will be moved to the back of the queue.
    • For UP, VB, GT, or AB, provide your username along with your payment screenshot.
  • Patience is key! If your account has not been loaded within 15 minutes, send a single follow-up message. Do not post in the group.

Happy Hours, Matches & Promotions

  • We will send a broadcast announcement one hour before running a promo or special. Read the details carefully.
  • Payments must be sent within the specified timeframe to qualify for a promotion. We operate on Eastern Time (EST).
  • Ensure you send the correct amount to qualify. You cannot send an additional payment later to meet a promo threshold.
  • New accounts will not be created during match promotions.
  • During 50% & 100% matches, expect longer wait times. Please do not send multiple messages—this will only delay the process.

Gifting & Redemption Guidelines

  • Gifting Hours: 2-5 PM EST daily unless otherwise announced.
  • We accept various payment methods for gifting, including AAM, which may be used for transferring winnings due to system limitations.
  • Minimum redemption: 50 | Maximum redemption: 900
  • You may only redeem once per day.
  • Google Form submission is required for all redemption requests, regardless of the amount.
  • All redemption forms (Google & AAM) must be submitted by 5 PM EST.
  • KYC verification is required for AAM payouts—your name, address, and bank information must match.
  • If you submit a redemption request but later decide to play your balance, notify the redeem chat immediately.

By following these guidelines, we can ensure a smooth and enjoyable experience for all players. Thank you for your cooperation!

 

 

Privacy Policy:

1. Introduction

At Tri State Fishing & Slots ("Company," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you engage with our gaming and payment services.

By using our platform, website, or services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

2. Information We Collect

We may collect the following types of information from users:

A. Personal Information

  • Identity Information: Full name, date of birth, government-issued ID.
  • Contact Information: Email address, phone number, mailing address.
  • Payment Information: Payment method details, transaction records, and proof of payment (e.g., screenshots).
  • Account Information: Username, gaming platform details, transaction history.

B. Non-Personal Information

  • Technical Data: IP address, browser type, device information, cookies, and system logs.
  • Behavioral Data: Gameplay activity, engagement patterns, and platform preferences.

C. Information from Third Parties

We may receive information from trusted partners such as payment processors, security verification services, and fraud prevention tools.

3. How We Use Your Information

We use your data for the following purposes:

  • Account Creation & Management: To set up and maintain your gaming account.
  • Payment Processing: To process deposits, withdrawals, and transactions.
  • Fraud Prevention & Security: To verify identity, prevent fraud, and comply with legal regulations.
  • Customer Support: To respond to inquiries and resolve issues.
  • Marketing & Promotions: To notify users about exclusive offers, events, and promotional campaigns (with consent).
  • Platform Optimization: To improve user experience and system functionality.

4. How We Share Your Information

We do not sell or rent personal information. However, we may share your data in the following instances:

  • With Payment Processors: To facilitate secure transactions.
  • With Service Providers: Third-party vendors assisting with security, analytics, and customer support.
  • With Legal Authorities: If required by law, court order, or to prevent fraudulent activity.
  • With Business Partners: If collaborating with trusted gaming platforms for promotional activities.

We ensure all third parties adhere to strict data confidentiality agreements. 

5. Data Storage & Security

We implement rigorous security measures to protect your information, including:

  • Data Encryption: Ensuring secure transmission and storage of sensitive information.
  • Access Controls: Restricting personal data access to authorized personnel only.
  • Retention Policy: Retaining user data only as long as necessary for legal, regulatory, and business purposes.

While we take industry-standard precautions, no system is entirely immune to security risks. If you suspect unauthorized activity, contact us immediately.

6. Your Privacy Rights

Depending on your location, you may have rights regarding your personal data, including:

  • Access & Correction: Request access to or correction of your data.
  • Deletion Requests: Request the removal of your data (subject to legal obligations).
  • Opt-Out of Marketing: Unsubscribe from promotional emails or messages.
  • Restrict Processing: Limit how we use your data under certain conditions.

To exercise these rights, please contact us at [Insert Contact Email].

7. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance your experience and analyze usage patterns:

  • Essential Cookies: Required for platform functionality.
  • Analytics Cookies: Help us understand user behavior and improve services.
  • Marketing Cookies: Used for targeted promotions (with consent).

You can manage cookie preferences via your browser settings.

8. Age Restrictions

Our services are strictly for individuals 21 years or older. We do not knowingly collect or store data from minors. If a minor's data is found in our system, it will be deleted immediately.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated Effective Date. Continued use of our services after changes are made constitutes acceptance of the updated policy.


Â